SHIPPING & RETURNS:

Shipping Policy

We continually strive to provide our valued customers with incredible value. We believe that our new Flat Rate and Free Shipping Policy will continue our tradition of savings with the most competitive flat rate shipping rates available!

Flat Rate Shipping

Flat rate shipping applies to the continental US and varies according to the state the order is being shipped. Orders up to 12 pounds will receive flat rate shipping. See the map below for applicable rates (rates subject to change at any time). Residential and optional signature fees are not included in the flat rate fees.

Free Shipping with the continental US on orders $79 or more and up to 12 pounds (not including the residential fee). Orders shipping to Canada are shipped via UPS or the best way possible and are subject to list rates. Shipping costs do NOT include any duties, taxes, brokerage fees...etc that may be incurred upon delivery. All other orders will be emailed with freight options. Weight will be based on the actual weight or dimensional weight of the box, whichever is greater.

Returns:

If a product is being returned, please contact us immediately for a return authorization. When the returned product is received by Nailite, we will inspect the return. If the product is unused and in the original packaging a refund or credit will be applied. All returns must be made within 30 days of the original receipt. The customer is responsible for all freight costs on returned items unless otherwise authorized by Nailite. Returns are subject to a 15% restocking fee.

All electrical equipment is subject to the manufacturers warrantees. If the item is defective, it will be replaced for the same product or a store credit will be issued. Otherwise, the item must be unused and in original packing for a return to be authorized and a credit issued. No returns are accepted on used drills.

There are no returns or refunds on special order items. Colors will vary. Nailite is not responsible for color variances.